At work, there are always opportunities / instances when you are required to give feedback. You may be a manager or team leader with staff reporting to you. There will be either a half yearly review session or a quarterly review session or at least an annual review session when you need to have a one to one sit down discussion with your staff / team member. You need to listen to your subordinate or staff on his or her progress for that period under review. Then, you will need
As a corporate officer / manager, there will be times when you will have to engage in discussions / disputes that may have the form of debates. How do we manage ourselves in these situations? Allow me to suggest a standard format you can take so that you cover all bases: Main disagreement (State this clearly first) Point of contention (Once you find this out, state this clearly too) Objective (Bring all participants to an agreement on what is the objective of the discussion.
Have you ever been asked to introduce someone? Either at an office event or a party, or a discussion or in a meeting? What do you say? How do you even begin to know what to say and what not to say? In an event, when you are given the task to go on stage and introduce someone officially to a group of your colleagues or staff, you may find these tips useful: Greet and name everyone (eg. Ladies, gentlemen, boys and girls, Datuks and Datins, etc) Welcome them to the event (name t
Now, in the office space, there will be times when you will be required to motivate others, especially if you lead a team or manage a work group or if you are a head of department. How do you do that? What can you say that can lift up the spirit of others? One of the things you can do that will impact others positively is to do good uplifting things in public. If you share words of appreciation, do it in public. If you give little tokens of appreciation, do it in public. If y
This week, we look at the art of answering questions….. Without being given time to prepare, in other words, impromptu speaking. How do we prepare for times when we are not prepared? I have a few basic tips I try to follow: At any point in time, try to be as widely read as you can. Read newspapers, read social media, read encyclopaedias, read magazine articles, read fiction, read self help books. Choose a few key topics, and, read as deeply as you can. Be an expert in a few i